Please read our Terms & Conditions and Privacy Policy carefully before placing any orders on our website. By placing an order, you agree to the following terms and conditions. Motiram & Company Pte Limited is a registered online trading company located at Lot 47 Industrial St, Namaka Industrial Area, Nadi, Fiji Islands.

We strive to deliver your orders as quickly and safely as possible. All orders are processed within 1–3 business days after payment confirmation. Delivery times may vary depending on location and shipping method.

• In-Store Pickup: Available at our Namaka store during business hours.
• Domestic Delivery (Fiji): Typically 2–5 business days.
• International Delivery: Delivery times vary depending on the destination country; please allow up to 30 days.

We use trusted courier services to ensure your order reaches you safely. Tracking information will be provided for all shipments where available.

• Customers are responsible for providing accurate delivery information.
• Delivery dates are estimates and may be affected by unforeseen circumstances such as customs clearance, weather conditions, or courier delays.
• Shipping fees are calculated at checkout and are non-refundable unless the order was sent incorrectly or items are faulty.
• If a package is lost or damaged during shipping, please contact our support team immediately at graphic@motiram.com.

We may update these Terms & Conditions and Shipping Policies from time to time. If you do not agree to any changes, please stop using the website. Any changes made after you have placed an order will not affect that order unless required by law.